Terms of Service

Acceptance of Terms

By accessing or using the Gators & Ghosts website (gatorsandghosts.com) and our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

We reserve the right to update these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

Use of Service

You agree to use our website and services only for lawful purposes. You may not:

• Use our services for any fraudulent or unlawful purpose
• Interfere with or disrupt our website or servers
• Attempt to gain unauthorized access to any part of our systems
• Copy, reproduce, or distribute our content without permission
• Submit false or misleading information when booking tours

Booking & Cancellation

Tour Reservations

When you book a tour through our website, you are entering into a contract with Gators & Ghosts for the tour services described. All bookings are subject to availability.

Cancellation Policy

Our cancellation and refund policies are detailed on our Refund Policy page. Please review these policies before booking.

Weather & Conditions

Tours may be affected by weather or other conditions beyond our control. If we cancel a tour due to weather, you will be offered a full refund or the option to reschedule.

User Conduct on Tours

For the safety and enjoyment of all guests, you agree to:

• Follow all instructions from tour guides and staff
• Arrive at the meeting point on time (tours depart as scheduled)
• Treat staff, guides, and fellow guests with respect
• Not bring prohibited items as specified for each tour
• Not engage in behavior that endangers yourself or others

We reserve the right to refuse service or remove any guest who violates these guidelines, without refund.

Intellectual Property

All content on our website, including text, images, logos, graphics, and software, is the property of Gators & Ghosts or our content suppliers and is protected by copyright and trademark laws.

You may not reproduce, distribute, modify, or create derivative works from our content without written permission, except for personal, non-commercial use.

Limitation of Liability

Tours involve inherent risks including but not limited to exposure to weather, wildlife, and physical activity. By booking a tour, you acknowledge and accept these risks.

To the fullest extent permitted by law, Gators & Ghosts shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website.

Our total liability for any claim shall not exceed the amount you paid for the tour in question.

Indemnification

You agree to indemnify and hold harmless Gators & Ghosts, its owners, employees, and partners from any claims, damages, losses, or expenses arising from your violation of these terms or your use of our services.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the content or practices of these external sites. Your use of third-party services is at your own risk.

Some tours may be operated by partner companies. While we carefully select our partners, each partner maintains their own terms and conditions.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Louisiana, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Orleans Parish, Louisiana.

Changes to Terms

We may revise these Terms of Service at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the new terms.